Four problems, one connection
Order-status questions swallowing your inbox. Cash-on-delivery returns eating your margin. Carts abandoned at checkout. Buyers you never speak to again. All four are addressed by connecting the store you already have.
Order updates nobody has to send
Confirmed, paid, shipped with the courier and tracking link, delivered — each fired by your store, each sent as an approved template so it arrives whether or not the customer ever messaged you.
- Every stage of the order lifecycle covered
- Real courier name and tracking link
- Per-event on/off control
- A test-order button so you see it before customers do
Confirm cash-on-delivery before you ship
A message with Confirm and Cancel buttons, a reminder if there is no reply, and a flag — or an automatic cancellation in your store — if there is still nothing. Every parcel that does not go out is shipping you did not pay twice.
- Native WhatsApp buttons, plus typed replies including Hindi
- Automatic reminder after a delay you choose
- Auto-cancel in your store on the Pro plan
- Repeat cancellers tagged automatically
Recover the carts that stalled
On Shopify, native checkout webhooks mean genuine abandoned-cart recovery — a message with their items and a link back, optionally with a one-time discount. On WooCommerce, pending and failed-payment orders are recovered instead.
- Nudge timed to intent, not to a schedule
- Link straight back to their checkout
- Optional discount code generated in your store
- Recovered value tracked, not just opens
An AI that knows your catalogue and your orders
“Where is my order?” answered with live tracking. “Do you have this in blue under ₹2,000?” answered from your real catalogue with prices and links. “Is it back in stock?” answered, with a back-in-stock alert offered if not.
- Live order lookup, locked to the customer asking
- Product search across your real catalogue
- Stock checks and back-in-stock alerts
- Escalates to your team for anything unusual
Buyers become a list worth marketing to
Every customer syncs into your phonebook with total spend, order count and last order date, tagged as repeat, one-time or COD-risky. Those tags are what make win-back and replenishment campaigns possible at all.
- Spend and order history kept current
- Automatic behavioural tags
- Win-back campaigns to lapsed buyers
- Replenishment reminders for consumables
- 1
Day 1 — connect
Connect WhatsApp, then your store. Import runs automatically and you can see your orders and products inside the app.
- 2
Day 1 — templates
Submit utility templates for order confirmed, shipped and delivered. Approval is usually quick.
- 3
Day 2 — map and test
Map each order event to its template and fire a test order. Check what a real customer would receive.
- 4
Day 3 — COD
Turn on COD confirmation with a reminder. This is the change most stores notice first.
- 5
Week 1 — AI and carts
Point the AI at your policies, turn on store tools, and enable cart recovery if you are on Pro.
Store integrations are part of the Growth plan. Cart recovery, AI store tools and multiple stores are Pro.
See plans