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AptoAir
Who it is for

Built for the team that answers its own customers

Not a contact centre with a workforce-management platform. The businesses here have somewhere between two and fifty people, and the person choosing the software is usually also the person replying to customers.
No implementation projectNo per-agent pricingSet up in an afternoon
Inbox
Search conversations
MR
W
Meena Raonow
Where is my order?2
AN
I
Arjun Nair4m
Do you ship to Kochi?1
Wv
C
Website visitor12m
What are your prices?
SQ
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Sana Qureshi1h
Thanks, received it!
RV
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Rahul Verma2h
Campaign · Diwali offer
Meena Rao
+91 98765 43210 · WhatsApp
AI active
Where is my order?
AI
Order #1042 shipped — Delhivery, arriving Thursday.
Campaign
Diwali sale — 30% off till Sunday 🎉
Reply as your team…
Segments

Six kinds of business, one product

There is no separate industry edition — it is the same platform, configured differently. Here is what each typically turns on first.

Online stores & D2C brands

WooCommerce or Shopify, doing anywhere from 50 to 5,000 orders a month, with cash on delivery in the mix.

The problem: Order-status questions swallowing the inbox, and COD returns eating the margin.

Order updates with trackingCOD confirmation before dispatchCart recoveryAI order lookup
Read the guide

Schools & coaching institutes

Admissions teams handling enquiry seasons, with fee cycles and batch announcements to manage.

The problem: Enquiries arriving in the evening and answered the next afternoon, by which point the parent has enrolled elsewhere.

Instant admissions answersFee remindersBatch announcementsCounsellor routing
Read the guide

Clinics & healthcare practices

Single clinics and small chains where an empty appointment slot is lost revenue.

The problem: No-shows, and a front desk answering the same five logistical questions all day.

Appointment remindersOne-tap rescheduleRoutine question answering
Read the guide

Travel & hospitality

Tour operators, agencies and properties whose customers are mid-journey and not reading email.

The problem: Documents lost in inboxes, and urgent questions arriving in a different time zone.

Booking confirmationsItinerary PDFsOvernight AI answersPost-trip reviews
Read the guide

Real estate

Agents and developers buying enquiries from portals and ads, where response time decides everything.

The problem: High-value enquiries going cold because nobody replied within the hour.

Instant enquiry responseBudget & location qualificationAgent routingNew-launch campaigns
Read the guide

Service businesses

Salons, studios, repair shops, consultants and agencies — anyone whose diary is their revenue.

The problem: Booking requests arriving at all hours, and no-shows leaving gaps nobody can fill in time.

Booking captureRemindersRepeat-visit campaignsReview requests
Read the guide
Being straight with you

You will not find fake logos on this page

Plenty of sites in this category open with a wall of company logos and five-star quotes. It is very easy to invent both, and impossible for you to check.

So instead of borrowed credibility, here is the offer: take the 15-day trial, connect your own number, point the AI at your own documents, and message yourself. Ten minutes of that tells you more than any testimonial we could print. If it does not do what you need, walk away — nothing is charged and your data comes with you.

This is probably not for you if…

Knowing where the edges are saves you a wasted trial.

  • You want to message people who never opted in — the official API is the wrong tool, and you will get restricted
  • You need a full CRM with pipelines, quotes and forecasting — this messages customers, it does not run your sales process
  • You need voice calling or an IVR — this is messaging only
  • You need a clinical, financial or legal records system with formal compliance certification
  • You need a number that also works in the normal WhatsApp phone app — Meta does not allow both
Early customers

Using it already?

If it has changed how your team works, we would like to say so here — with your name on it, in your words, with your permission.

Tell us what you built and what changed. Real numbers, real constraints, real complaints included — that is the kind of case study worth reading.

Share your story

Start answering customers properly

Connect your WhatsApp number and send your first automated reply today. 15 days free, no card needed.

No credit cardCancel anytimeYour data stays yours