Volume, direction and channel
See how many conversations you are handling, how that splits between channels, and how it moves over time. This is the number that tells you whether automation is actually taking work off your team, or just adding a layer.
- Inbound and outbound volumes over time
- Split by WhatsApp, Instagram, Messenger and website chat
- Unread and unresolved counts
What actually arrived
Sent is not the same as delivered, and delivered is not the same as read. Every outbound message carries its real state back from WhatsApp, so your campaign numbers reflect reality rather than intention — including honest failure reasons when something did not go out.
- Sent, delivered, read and failed on every message
- Per-campaign totals reconciled from the send log
- Failure reasons in plain language, including window and template issues
Which flows are earning their keep
Every automation run is recorded with its outcome, step by step. You can see which flows fire most, which fail, and where a journey is dropping people — the information you need to improve them rather than guess.
- Run counts and outcomes per flow
- Step-level detail on any individual run
- Failures separated from deliberate stops
What your AI is costing you
AI usage is itemised by day, by feature and by model, with the token counts and the rupee cost of each. You can see whether a chatty automation is quietly expensive, and switch it to a cheaper model without turning it off.
- Daily usage by feature and model
- Input and output tokens with the resulting cost
- Wallet balance, top-up history and low-balance alerts