The core
The four that matter
If you only ever use these, the product has paid for itself.
How it fits together
One thread, four channels, one history
The pieces are not separate products bolted together. A campaign message, an automated order update, an AI reply and an agent's answer all land in the same conversation — so whoever or whatever replies next has the full picture.
- Automations trigger from inbox messages, comments, webhooks or store events
- The AI reads the same conversation history your agents see
- Campaign replies arrive in the inbox with the campaign message above them
- Everything sent through the API appears in the thread too
Automation · Order support
Message received
keyword: order
AI agent
answers from your docs
Condition
is it resolved?
Send WhatsApp
thank-you note
Notify agent
hand to a human
Drag any block. No code anywhere.
Campaign · Diwali offer
Diwali offer · festive_sale_v2
Marketing template · 12,480 recipients
0
Sent
0
Delivered
0
Read
0
Replied
Every message lands in that customer's own conversation — so when someone replies to the campaign, your agent and your AI can both see what was sent.
Supporting