Pick the one that sounds like you
Thinking about signing up
Not sure which plan fits, whether your store can connect, or what your real monthly cost would be? Tell us your volumes and what you sell, and we will give you a straight answer — including if the answer is that this is not the right tool.
Email sales@aptoair.comAlready a customer
Something not working, a template rejected, a store that will not connect? Email us with your account email and what you were doing when it went wrong — that gets you a useful reply fastest.
Email support@aptoair.comTrying to set something up
Most setup questions are answered in the getting-started guide and the per-platform integration guides — usually faster than waiting for a reply from us.
Read the setup guideEmail is the fastest route
We are a small team, so email gets you to someone who can actually fix the problem rather than a ticket queue.
Already have an account? You can also reach us from inside the app, which tells us which account you are writing about and saves a round trip.
AptoAir is operated by Credible Arena Pvt. Ltd., Patna, Bihar, India.
Getting a fast, useful reply
Include these and we can usually solve it in one message instead of four.
- 1The email address on your account.
- 2What you were trying to do, and what happened instead.
- 3The exact error message, if there was one — a screenshot is ideal.
- 4When it happened, roughly, so we can find it in the logs.
- 5For store issues: which platform, and your store URL.