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AptoAir
Omnichannel inbox · AI agent · Automation flows

Everychannel.Oneinbox.An AI that answers for you.

AptoAir pulls WhatsApp, Instagram, Messenger and your website chat into one screen — answered by an AI agent you brief in plain English, backed by automation flows that never sleep, with a human handover the moment it matters.

No credit card to startSet up in an afternoonCancel anytime
Inbox
Search conversations
MR
W
Meena Raonow
Where is my order?2
AN
I
Arjun Nair4m
Do you ship to Kochi?1
Wv
C
Website visitor12m
What are your prices?
SQ
W
Sana Qureshi1h
Thanks, received it!
RV
F
Rahul Verma2h
Campaign · Diwali offer
Meena Rao
+91 98765 43210 · WhatsApp
AI active
Where is my order?
AI
Order #1042 shipped — Delhivery, arriving Thursday.
Campaign
Diwali sale — 30% off till Sunday 🎉
Reply as your team…
4
Channels in one omnichannel inbox
~2s
Typical AI reply time, day or night
24/7
Your AI agent's working hours
15 days
Free trial — every feature included
WhatsApp Business APIInstagram DMsFacebook MessengerWebsite live chatAI agentAI → human transferVisual flow builderBroadcast campaignsShared team inboxMessage templatesWooCommerceShopifyWebhooks & developer APICampaign analyticsWhatsApp Business APIInstagram DMsFacebook MessengerWebsite live chatAI agentAI → human transferVisual flow builderBroadcast campaignsShared team inboxMessage templatesWooCommerceShopifyWebhooks & developer APICampaign analytics
Broadcast campaignsShared team inboxMessage templatesWooCommerceShopifyWebhooks & developer APICampaign analyticsWhatsApp Business APIInstagram DMsFacebook MessengerWebsite live chatAI agentAI → human transferVisual flow builderBroadcast campaignsShared team inboxMessage templatesWooCommerceShopifyWebhooks & developer APICampaign analyticsWhatsApp Business APIInstagram DMsFacebook MessengerWebsite live chatAI agentAI → human transferVisual flow builder
The problem

A personal WhatsApp number does not scale

One phone. One person holding it. No history when they leave, no way to know what was promised, and no chance of answering at 11pm. Here is what changes.

One phone, one person

A shared inbox your whole team works from

Conversations are assigned, taken over, resolved and searchable. Nobody's chat history walks out of the door with them.

Answers only in office hours

An AI agent that answers at 2am

It replies from documents you upload and pages you point it at — and escalates to a human when it is out of its depth.

Copy-pasting the same update

Automations that just run

Order shipped, payment received, appointment tomorrow — the message goes out whether or not anyone remembered.

Omnichannel chat

Four channels. One inbox, one AI, one set of automations.

WhatsApp, Instagram, Messenger and website chat land in the same list, answered by the same AI, running the same flows. Build once — it works everywhere. Pick a tab and watch each channel in action.

WhatsApp

All plans

The official Business API. Shared inbox, approved template campaigns, quick-reply buttons and a verified business profile.

  • Lands in the same shared inbox as every other channel
  • Answered by the same AI agent, with the same knowledge
  • Drives the same automations you already built
  • Counted in the same reports
Read more about WhatsApp
MR
Meena Rao
typically replies instantly
WhatsAppInstagramMessengerWebsite chatOne inboxone team · one history

The same AI agent, automations and reports work on all four.

Automation flows

If you can describe it, you can automate it

A trigger, a few blocks, a line between them. Nine ways to start a journey — a keyword, an Instagram comment, a website message, a webhook from your own software, a schedule, a store event — and blocks that send, branch, ask the AI, notify a teammate or call your own API.

  • Keyword & catch-all triggers
  • Instagram comment triggers
  • Webhooks from your systems
  • Condition branching on anything
  • AI transfer mid-flow
  • Notify a person or round-robin
  • HTTP calls to your own API
  • Run history for every execution
Automation · Order support
Message received
keyword: order
AI agent
answers from your docs
Condition
is it resolved?
Send WhatsApp
thank-you note
Notify agent
hand to a human
Drag any block. No code anywhere.
Message says “brochure”
Send the PDF · tag the contact · notify sales
Instagram comment says “price”
Reply privately with pricing · start the AI
Webhook from your CRM
Send an appointment reminder with a confirm button
No reply in 24 hours
Follow up once · then mark the lead cold
The AI agent

One AI agent. It does whatever your business needs.

It is not a shopping bot. You write its brief in plain English, give it your own documents, and let it answer — bookings, admissions, quotes, support, qualification, anything you can describe.

How it decides what to say

A keyword bot falls over the moment someone phrases things differently. This is a real language model with your business attached: it reads what you gave it, answers in your words, and escalates the moment it should.

  • Briefed in plain English — no dialogue tree to maintain
  • Answers from your policies, price lists and web pages
  • Sends documents, images and quick-reply buttons
  • Replies in the customer's language, including Hinglish
  • Calls your own systems mid-conversation for live answers
  • AI transfer — hands to a named teammate on request, or on doubt
“Can I reschedule my appointment to Friday?”
AI agent reads
Your documentspolicies · price lists · FAQs
Your web pagespages you allow it to quote
Your systemsany API, via the flow builder
Answers

“Friday 4pm is free — shall I move it?”

Or hands over

Notifies a teammate, with the full thread.

Same agent on WhatsApp, Instagram, Messenger and your website.

The same agent, any business

Nothing about it is retail-specific. A clinic, a coaching institute, an estate agent and a travel operator all run the identical feature — the difference is the brief you write and the documents you upload. Tap through a few.

Store integrations are one option among many. If you do not sell online, you simply never turn them on.

Can I move my appointment to Friday?
AI agent
Friday 4pm is free — shall I move it? I'll send a confirmation.

One AI agent. You decide what it knows and what it does.

The product

Four things, done properly

Not eighty features you will never open. The four that decide whether customer messaging works for you.

Shared team inbox

Every conversation, every channel, one screen

WhatsApp, Instagram, Messenger and website chat land in the same list. Assign a chat to a teammate, take over from the AI mid-conversation, leave an internal note, mark it resolved. Everything a customer was ever told is in one thread — including what your campaigns and automations sent them.

  • Assign, take over, resolve and reopen
  • Internal notes only your team can see
  • Search by name, number or message
  • Live updates — no refreshing
Inbox
Search conversations
MR
W
Meena Raonow
Where is my order?2
AN
I
Arjun Nair4m
Do you ship to Kochi?1
Wv
C
Website visitor12m
What are your prices?
SQ
W
Sana Qureshi1h
Thanks, received it!
RV
F
Rahul Verma2h
Campaign · Diwali offer
Meena Rao
+91 98765 43210 · WhatsApp
AI active
Where is my order?
AI
Order #1042 shipped — Delhivery, arriving Thursday.
Campaign
Diwali sale — 30% off till Sunday 🎉
Reply as your team…
AI agent

An agent that knows your business, not the internet

Give it a personality in plain English, upload your policies, price lists and FAQs, point it at pages on your website, and let it answer. It can call your own systems mid-conversation for live answers — and if you do sell online, connecting a store lets it quote real orders and stock too.

  • Answers from your documents and web pages
  • Chooses from several AI models by cost and depth
  • Sends images, PDFs and quick-reply buttons
  • Hands over to a human on request or on doubt
MR
Arjun Nair
online
Automation

Drag blocks. Draw a line. It runs forever.

A visual builder with entry points for a keyword, a webhook, an Instagram comment or a new order — then any mix of send-message, condition, AI hand-off, notify-a-teammate and call-your-own-API blocks. No code, and no waiting on a developer.

  • Triggers: keyword, webhook, comment, store event
  • Branch on anything the customer said or is
  • Notify a specific teammate, or round-robin the team
  • Call your own API mid-flow and use the response
Automation · Order support
Message received
keyword: order
AI agent
answers from your docs
Condition
is it resolved?
Send WhatsApp
thank-you note
Notify agent
hand to a human
Drag any block. No code anywhere.
Campaigns

Reach thousands, and see exactly what happened

Pick an approved template, choose a phonebook, personalise it with each contact's own fields, and send. Delivery, read and reply status is tracked per recipient — and every message is filed into that customer's conversation, so a reply arrives with full context.

  • Personalise from contact fields and custom data
  • Sent, delivered, read and failed — per contact
  • Automatic retry of temporary failures
  • Replies land in the same inbox as everything else
Campaign · Diwali offer
Diwali offer · festive_sale_v2
Marketing template · 12,480 recipients
Sending…
0
Sent
0
Delivered
0
Read
0
Replied
Every message lands in that customer's own conversation — so when someone replies to the campaign, your agent and your AI can both see what was sent.
Who it is for

Whatever your business answers all day

The same product, configured differently. Online stores get extra store-specific features — everyone else simply leaves them switched off.

Optional add-on

Selling online? Connect your store too.

On the Growth and Pro plans you can connect WooCommerce, Shopify or any platform that sends a webhook. Order events become messages, cash-on-delivery gets confirmed before you ship, and your AI can answer order and product questions from live data. If you do not sell online, none of this applies to you and nothing else changes.

WooCommerceShopifyOpenCartMagentoCustom store
Order placed
Order #1042 confirmed — ₹2,499
auto
COD confirmed
Customer tapped “Confirm” on WhatsApp
auto
Shipped
Delhivery · AWB 6721904455 · track link
auto
Delivered → review
“How was it?” with quick-reply buttons
auto
Getting started

Live this afternoon, not this quarter

You do not need a developer, an agency, or a three-week onboarding call.

01

Connect your number

Sign up and connect WhatsApp through Meta's official embedded signup. Bring a new number or migrate an existing one — the wizard walks you through it.

02

Teach your AI

Write how it should speak, upload your policies and price list, and add the pages it can quote from. Test it against your own number in minutes.

03

Turn on automations

Pick the journeys you want — welcome message, order updates, out-of-hours reply — and let them run. Add your team and start replying together.

Pricing

Three plans. No surprise line items.

Every plan includes the inbox, the AI agent, automations and campaigns. You pay Meta separately for the conversations you send — we show you exactly what that costs.

Starter

Everything you need to run WhatsApp properly.

₹2,000/month

or ₹18,000/year — save ₹6,000 (25%)

  • Official WhatsApp Business API
  • Shared team inbox with AI auto-replies
  • Automations & visual flow builder
  • Bulk campaigns & broadcasts
  • Message templates library
Start free trial
Most popular

Growth

Connect your store and let orders talk to customers.

₹2,500/month

or ₹24,000/year — save ₹6,000 (20%)

  • Everything in Starter
  • Store integrations — WooCommerce, Shopify & more
  • Order updates on WhatsApp with tracking links
  • Cash-on-delivery confirmation (cuts returns)
  • Store customers synced to your Phonebook
Start free trial

Pro

Every channel, plus AI that reads your catalogue.

₹3,500/month

or ₹36,000/year — save ₹6,000 (14%)

  • Everything in Growth
  • Abandoned-cart recovery on WhatsApp
  • AI answers order & product questions from your store
  • Connect multiple stores
  • Instagram Direct Messages
Start free trial
Built to be trusted

Your customer list is yours

We are an independent software product built on Meta's official WhatsApp Business Platform. That matters: your number is registered to your business, your templates are approved in your name, and your data is not resold or pooled.

  • Every record is scoped to your organisation — no shared tables between businesses
  • Role-based permissions, so agents see only what they should
  • Export your contacts whenever you want; delete your account and the data goes with it
  • Encrypted store credentials, and webhook signatures verified on every request
15 days
Free trial, no card required
4
Channels in one inbox
24/7
Your AI agent's working hours
0
Setup fees or hidden charges
Questions

What people ask before signing up

No. You connect through Meta's official embedded signup inside the app — it creates the account, registers your number and links your Facebook Business profile in one flow. You can bring a brand-new number or migrate one you already use.
Almost. The subscription covers the software. Meta charges separately for the conversations you start, and AI replies draw from a prepaid wallet you top up. Both are explained in full on the pricing page — nothing is hidden.
Yes, if it is not already connected to another Business API provider. Note that a number moved to the API can no longer be used in the normal WhatsApp or WhatsApp Business phone app — that is Meta's rule, not ours, and it applies to every provider.
Your account stays, your data stays, and sending pauses until you pick a plan. During the 15-day trial you can message freely; before that, free accounts can only message a single tester number you register, so you can try everything safely.
No. We do not mark up Meta's conversation charges beyond what is shown, we do not message your customers ourselves, and we do not use your contact list for anything other than running your account.

Start answering customers properly

Connect your WhatsApp number and send your first automated reply today. 15 days free, no card needed.

No credit cardCancel anytimeYour data stays yours